Steps
Booking confirmed
Both sides get an instant confirmation with the details, a calendar invite, and a Meet link for virtual sessions.
Reminder before the session
An automatic email goes out the day before, so it stays top of mind for the client. If the guest left a phone number, they also get a text about an hour before the session.
Changes stay self-service
Every reminder carries reschedule and cancel links, so a client who can't make it can move the session themselves.
Review request after
When the session ends, the client is invited to leave a review. You choose which ones appear on your page.
Frequently asked questions
Can a client reschedule without contacting me?
Yes, every confirmation and reminder email includes a self-service reschedule and cancel link.
Do I have to turn reminders on?
No, they're on automatically for every booking.
Do guests get a text message as well as an email?
Only if they leave a phone number when booking. They then get a text about an hour before the session, on top of the email reminder the day before.